Odd Duck Minds Technologies Pvt Ltd, Bengaluru, India
Our Strategic Consulting Partnership with Salesforce: Driving Intelligent, Integrated Customer Transformation
In an era where experience defines brand value, enterprises must evolve from being service providers to customer-first organizations. As a Consulting Partner with Salesforce, we enable this evolution—by combining Salesforce’s robust platform ecosystem with our strategic consulting and implementation expertise.
Together, we help CXOs lead their organizations into a future defined by personalized engagement, intelligent automation, and enterprise-wide integration.
As a Salesforce Consulting Partner, we’re more than technology implementers—we’re strategic enablers of transformation. We help our clients harness the full breadth of Salesforce’s offerings to solve real business problems and deliver measurable outcomes.
We bring:
Business-first consulting, aligned to your enterprise priorities.
Cross-cloud delivery expertise across Sales, Service, Marketing, Experience, and Data Clouds.
Rapid implementation using accelerators, templates, and reusable industry components.
Full-lifecycle support from roadmap to optimization.
Salesforce is far more than a CRM—it’s a comprehensive digital operating platform that integrates data, intelligence, automation, and engagement across every customer touchpoint. Our consulting engagements help clients take full advantage of:
Salesforce Agentforce – transforming field service and agent-led engagement with tools that enable faster response, intelligent routing, and better resolution outcomes.
Integration Capabilities – seamlessly connecting with ERP, legacy systems, third-party platforms, and cloud applications via tools like MuleSoft, AppExchange, and native APIs.
Data + AI Power – using Data Cloud, Einstein AI, and Tableau to unify insights and fuel real-time personalization and strategic decisions.
Scalable Ecosystem – tapping into an extensive network of apps, accelerators, and industry-specific solutions that grow with your business.
For leadership teams, our Salesforce consulting practice delivers direct alignment to strategic imperatives:
Revenue acceleration through intelligent sales enablement and lead-to-cash optimization.
Customer lifetime value through personalized engagement and omni-channel service.
Operational agility via automation, low-code configuration, and scalable cloud infrastructure.
Digital maturity by integrating data, people, and processes into a unified, insight-driven platform.
We help organizations become truly customer-led—where every decision, interaction, and process is powered by a single, intelligent view of the customer. Whether modernizing contact centers with Agentforce, driving sales efficiency, or unlocking customer insights through AI and analytics—we design for long-term impact.
Together, Let’s Build What’s Next
As a trusted Salesforce Consulting Partner, we are uniquely positioned to help you maximize your Salesforce investment, accelerate transformation, and deliver real value to your customers—and theirs.
Together with Salesforce, we empower organizations to not just adapt to change—but to lead it.